Effective Date: 05th May, 2025
At FitToFar, we are committed to delivering high-quality online fitness, yoga, and nutrition consultations. To ensure a positive experience, we kindly ask you to review our refund policy before booking any services.
1. Booking & Payment Terms.
To secure your appointment, full payment is required at the time of booking. This ensures that we can allocate sufficient time for your consultation and provide personalized guidance tailored to your needs.
2. Cancellation & Rescheduling Policy.
- You may cancel or reschedule your appointment without penalty up to 24 hours before the scheduled time.
- Late cancellations (within 24 hours of the scheduled appointment) or no-shows will not be eligible for a refund or rescheduling.
3. Refund Eligibility.
Refunds will be issued under the following circumstances:
- The service was not delivered due to an error or technical issue on our part.
- You were charged incorrectly or made a duplicate payment.
- A valid service issue was reported within 24 hours of the session, and our team has verified the concern.
To request a refund, please email us at support@fittofar.com with your name, booking details, and reason for the request.
4. Non-Refundable Situations.
Refunds will not be provided under these circumstances:
- You attended the session but were dissatisfied with the outcome (e.g., did not find the advice useful).
- You missed the session without giving at least 24 hours’ notice.
- You changed your mind after the service has been delivered.
- Refund requests made more than 7 days after the session date.
5. Refund Processing.
If your refund request is approved, processing will take 5–7 business days, and the amount will be credited to the original payment method. You will receive a confirmation email once the refund is issued.
6. Contact Information.
For any questions regarding our refund policy, please contact us at:
Email: support@fittofar.com
Phone: +91 9748750931
Website: Contact Us
